CRM and Business Consulting

More Helpful Information for buyers of Sales Force Automation software

sixeighteencrm4u — Mon, 07 Dec 2009 20:43:30 +0000

Happy Monday!

Here’s our latest contribution to the CRM Software Blog:

http://www.crmsoftwareblog.com/2009/12/more-helpful-information-for-buyers-of-sales-force-automation-software/

Hope you find it helpful!

Regards,

Robert

Senior CRM Consultant

3 Reasons to Select Microsoft Dynamics CRM Online over Salesforce.com as your CRM Software Solution

sixeighteencrm4u — Sat, 14 Nov 2009 20:45:47 +0000

Our lastest contribution to the CRM Software Blog:

http://www.crmsoftwareblog.com/2009/11/3-reasons-to-select-microsoft-dynamics-crm-online-over-salesforce-com-as-your-crm-software-solution/

Hope you find it useful!

Regards,

Robert

Senior CRM Consultant

What is CRM?

sixeighteencrm4u — Sun, 08 Feb 2009 02:26:28 +0000

Customer relationship management (CRM) is the group of processes a company uses to track and organize its interaction with its current and prospective customers, partners and vendors. Typically, CRM software applications such as Microsoft Dynamics CRM, Salesforce.com, or Siebel are used to support these processes.